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Featured Projects & Blog Posts

Science in the City Returns – Tracking the Impact of Air Quality Measures

What impact have air pollution reduction measures introduced by The City of London Corporation over the past six years had? That’s exactly what we’re aiming to find out through Science in the City 2! With levels of particulate matter and nitrogen dioxide remaining a concern in urban areas—especially those associated with fuel combustion from transport and heating—this project is more relevant than ever.

Assessing Impact and Strengthening Communities

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Project Overview

Coin Street Community Builders, a long-standing social enterprise and development trust on London’s South Bank, commissioned us to carry out stakeholder research as part of their 40th anniversary celebrations. Coin Street has grown into a recognised model for urban community development, offering co-operative housing, green spaces, arts and leisure venues, family services, and a diverse programme of community activities.

This project seeks to explore how residential and commercial tenants, service users, and visitors perceive Coin Street and its work. The insights generated will help shape future community engagement, communications, and marketing strategies to ensure they remain responsive to evolving stakeholder needs.

Our Role

At Mapping for Change, we are leading the design and delivery of a comprehensive mixed-methods research process. Using our expertise in participatory research, evaluation, and community engagement, we are connecting with a wide range of stakeholders to:

  • Gauge satisfaction levels among residential and commercial tenants

  • Assess awareness and understanding of Coin Street’s services and activities

  • Explore community sentiment and perceptions of organisational responsiveness

  • Understand whether stakeholders view Coin Street as a passionate and committed community partner

To do this, we are using a range of accessible engagement tools, including online and printed surveys, focus groups, targeted meetings, and pop-up events in public spaces.

Focus Areas

The research is structured around five core themes:

Theme

Research Focus

Satisfaction

How satisfied are different stakeholders with Coin Street’s services and support?

Awareness & Knowledge

What do people know about Coin Street’s work and impact?

Sentiment

How do stakeholders feel about the organisation and their interactions with it?

Responsiveness

Is Coin Street perceived as meeting the needs of its community?

Perceived Passion

Do stakeholders view Coin Street as mission-driven and community-centred?

Impact and Outcomes

We will analyse the data, identify emerging themes, and develop practical, evidence-based recommendations to inform Coin Street’s communications and stakeholder engagement strategy. The findings will help strengthen relationships with the people Coin Street serves and guide future planning.

As with all our projects, particular attention is given to amplifying the voices of underrepresented or marginalised groups. Our inclusive approach ensures that the resulting insights reflect the diversity of perspectives within the community.

Alignment with Our Services

This work draws on multiple of our specialisms, including:

  • Community and stakeholder engagement

  • Participatory research and evaluation

  • Stakeholder mapping and quadruple helix collaboration

  • Inclusive communications strategy development

By grounding Coin Street’s next steps in lived experience, this project exemplifies how strategic research and engagement can contribute to place-based development that is inclusive, relevant, and sustainable.